How is Endo45 different from other cycle trackers?

Endo45 works off of a unique model - EndoFit. EndoFit is a measure of how well you’re managing your symptoms, and may be improved by following the recommendations within the app and logging more good days.

The recommendations are aligned with the goal you select and the score updates every time you log. So the more you track and do, the more accurately we trend your path to EndoFit.

With a wealth of knowledge from Endo experts, the habits that you create will move the dial towards remission. No band-aid solutions, just actionable strategies for you to take back control and feel good again.

How does the app subscription work?

Endo45 welcomes you with a no-risk, 7-day free trial, allowing full access to explore all the features designed to support your journey with endometriosis. After the trial, you'll transition to a monthly subscription. The subscription fee will only be charged at this point. The price is tailored to your specific country but is less than a coffee a week. The exact price will be presented to you before starting the trial, so there are no surprises.

Managing your payment is straightforward and secure, handled directly through your App Store and charged at the end of the 7-day Free trial. This means you can use your preferred payment method, including credit/debit cards and selected digital wallets, for seamless transactions.

We understand that circumstances change, which is why we've made cancelling your subscription as hassle-free as possible. Should you decide that Endo45 is not the right fit for you, cancellation can be done quickly through the "subscriptions" section of your App Store.

Is my personal health data secure on the Endo45 app?

Yes, your personal health data is secure on the Endo45 app. We prioritse your privacy and are committed to protecting your information with robust security measures. Our app is designed to comply with major health data privacy standards, including the Health Insurance Portability and Accountability Act (HIPAA) in the U.S., the General Data Protection Regulation (GDPR) in Europe, and other relevant local regulations. These standards ensure that your health data is handled with the highest levels of confidentiality and integrity. We do not share your personal information without your explicit consent.

For more detailed information about how we protect your data, please refer to our Privacy Policy available in the app and on our website.

What is my EndoFit score?

Your EndoFit score is a personalised rating calculated by the Endo45 app to help you understand how far you are from living your best life with endometriosis. This score is unique to you and is designed to give a snapshot of your current condition, then track your progress over time as you start to live well and become EndoFit.

Derived from factors including your symptom severity, menstrual cycle, lifestyle inputs, and ongoing tracking data, it is then broken down by pillars: pain, energy, endo belly, hormones, and life force, so you can see how each is contributing to your overall score.

If it's climbing, you're consistently having more 'best days'! The higher your score, the better you are managing your endometriosis symptoms according to the data you've logged. Keep up with regular logging for the truest reflection of your progress.

Reached 100 - Adjust your 'best' and 'worst' day levels in the settings, choose a new ‘best self’ goal, and keep soaring towards that 100!

Important: If your score remains 'Off Track', after completing healthy habits and quick hits, it's time to seek out Medical endometriosis specialist guidance. Remember to always seek medical advice on your condition.

Can I cancel my free trial at any time?

Absolutely. If you find that Endo45 isn't the right fit for you, you can cancel your free trial at any time during the free 7-day period, through the "subscriptions" section of your App Store. There are no commitments or obligations.

We believe in giving you a risk-free opportunity to explore Endo45 and see how it can benefit you. While you do provide payment information via the App Store to start your free trial, you will not be charged if you cancel via your App Store subscriptions, before the 7-day free trial is over.

Note: All transactions are securely managed by Apple and Google pay not Endo45 so once the fee has been deducted it is non-refundable.

I have adenomyosis, will the App work for me?

Yes, the Endo45 App is designed to support individuals with various chronic pelvic pain and inflammatory conditions, including adenomyosis.

While our primary focus is on endometriosis, many of the strategies and insights offered through the app can also benefit those with adenomyosis.

You'll find helpful tips on managing pain, improving overall well-being, and accessing resources tailored to your specific health goal, regarless of diagnosis.

How can I get the most out of my 7-day free trial with Endo45?

Give this quick video a watch for everything you need to know about how the app works.

How can I provide feedback or suggest improvements for the app?

We welcome your feedback and suggestions! Please submit them through the feedback form in the App's settings, via the Contact Us page on our website or email us at [email protected].

How do I create an account on the Endo45 app?

To create an account, download the Endo45 app from your device's app store, tap on "Get Started" and follow the on-screen instructions.

You'll need to provide a valid email address, create a password and then enter the One Time Passcode (OTP) we send to your email.

How can I reset my password if I forget it?

If you forget your password, click on "Forgot Password?" at the login screen, and follow the instructions to reset it via your registered email address.

If you are in the app. Go to Settings > Account Settings > Change Password. Enter your old and new passwords then click “Save Changes”.

What should I do if I encounter a technical issue with the app?

If you encounter a technical issue, try restarting the app. If problems persist, please contact our support team via the Help & Support link in the app settings, via the Contact Us page on our website or email us at [email protected].

Is there a support team I can contact for assistance?

Yes, our support team is available to help you. Contact us via the Help & Support link in the app settings, via the Contact Us page on our website or email us at [email protected].

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